Doctor-Patient Relationship and Clinical Communication Skills

Family Medicine · Clinical Specialties

How it begins

Un tratado exhaustivo de nivel docente y profesional sobre el encuentro clínico. Mecánicas comunicativas, bases neurobiológicas de la empatía, calibración del lenguaje verbal y no verbal, gestión de perfiles complejos, transmisión de noticias difíciles, entrevista motivacional y la autogestión emocional del clínico bajo el enfoque de la Medicina Familiar y Comunitaria.

What it covers

1. Epistemological Models of the Doctor-Patient Relationship
2. · Classical Models of the Doctor-Patient Relationship
3. · The Relational Perspective of Pedro Laín Entralgo
4. Neurobiological Bases of Empathy and Communication
5. · Neurochemical Systems Modulators of the Clinical Encounter
6. The Calgary-Cambridge Model of the Clinical Interview
7. · The Two Continuous Tasks of the Model
8. Verbal and Non-Verbal Communication Skills
9. · The Channels of Non-Verbal Communication
10. · The SOLER Model for Non-Verbal Posture
11. Micro-communication and Facilitation Skills
12. · The Technical Tools of Facilitation
13. · The NURS Model for the Management of Patient Emotions
14. The BATIC Model and the Exploration of the Patient's Agenda
15. Motivational Interviewing and Behavior Change
16. · The Tranteoric Model of Prochaska and DiClemente
17. · The Tools of Motivational Micro-dialogue: The OARS Acronym
18. Communication of Bad News: SPIKES Protocol (EPICEE)
19. · The Six Stages of the SPIKES Protocol (EPICEE)
20. Situations and Profiles of Complex Patients
21. · Typologies of Complex Interaction and Technical Approach
22. Family Medicine, Life Cycle and Systemic Approach
23. Interculturality, Cognitive Biases and Diversity in Consultation
24. · The LEARN Model for the Intercultural Encounter
25. · Frequent Cognitive Biases in Clinical Communication
26. Clinical Communication Evaluation Instruments
27. Burnout, Self-Care and the Management of "Doctor as a Drug"
28. Complex Clinical Cases and Resolution Transcripts